About us

About Us | من نحن

Connecting Yemen — One Meal at a Time | نربط اليمن — وجبة واحدة في كل مرة

 

1. Who We Are

Fissa3 is Yemen's leading food delivery platform, built to connect hungry customers with their favorite local restaurants quickly, easily, and reliably. Founded with a passion for technology and a deep love for Yemeni food culture, Fissa3 was created to solve a simple but important problem: getting great food from the best local restaurants to your door, fast.

We are more than just a delivery app. We are a bridge between local businesses and the communities they serve — helping restaurants grow, empowering delivery partners to earn, and giving customers the convenience they deserve.

2. Our Story

Fissa3 was born from a simple observation: Yemen has incredible food, talented chefs, and passionate restaurant owners — but no easy way for customers to access all of this from the comfort of their homes.

We set out to change that. Starting in Sanaa, we built a platform that is designed specifically for the Yemeni market — understanding local payment methods, neighborhood geography, and the unique needs of Yemeni families and businesses.

Today, Fissa3 serves customers across multiple neighborhoods in Sanaa, with plans to expand to other major Yemeni cities. Every order placed on our platform supports local restaurants and creates earning opportunities for delivery partners in our community.

3. Our Mission

"To make food delivery in Yemen simple, fast, and accessible for everyone — customers, restaurants, and delivery partners alike."

4. Our Vision

We envision a Yemen where every family can enjoy their favorite restaurant meal at home with just a few taps, where every restaurant — no matter its size — has access to digital customers, and where every delivery partner has a reliable source of income.

Fissa3 aims to become the most trusted and loved food delivery platform across all of Yemen.

5. Our Values

🤝 Community First: We exist to serve our local communities — customers, restaurants, and delivery partners are all part of the Fissa3 family.

Speed & Reliability: We understand that when you're hungry, every minute counts. We are committed to fast, reliable delivery every time.

🔒 Trust & Transparency: We operate with full transparency in pricing, service quality, and communication. No hidden fees, no surprises.

💡 Innovation: We continuously improve our platform with the latest technology to deliver a better experience for everyone.

🌍 Local Impact: Every order on Fissa3 supports a local restaurant and a local delivery partner. We are proud to contribute to Yemen's local economy.

❤️ Passion for Food: Food is more than fuel — it brings people together. We share a deep love for Yemeni cuisine and culinary culture.

6. What We Offer

For Customers

  • Browse hundreds of dishes from local restaurants in your area.

  • Place orders easily via our app or website.

  • Real-time order tracking from preparation to your doorstep.

  • Cash on delivery — simple and secure.

  • Scheduled orders — plan your meals in advance.

  • Exclusive deals, discounts, and loyalty rewards.

For Restaurant Partners

  • Access to thousands of customers in your delivery zone.

  • Easy-to-use restaurant management dashboard.

  • Real-time order management and notifications.

  • Flexible business models: subscription or commission-based.

  • Marketing support and featured placement opportunities.

  • Detailed sales analytics and performance reports.

For Delivery Partners

  • Flexible working hours — work when you want.

  • Competitive earnings per delivery.

  • Simple and intuitive delivery partner app.

  • Real-time navigation and order management.

  • Reliable payment processing.

7. Our Numbers

 

2+ Delivery Zones in Sanaa

1+ Restaurant Partners and Growing

3 Delivery Partners Ready to Serve

24/7 Customer Support Available


 

8. Our Technology

Fissa3 is powered by a robust and scalable technology platform designed for the Yemeni market. Our system is built to handle everything from order placement to real-time delivery tracking, restaurant management, and customer support — all in one seamless experience.

  • Mobile-first design optimized for Android and iOS.

  • Real-time GPS tracking for customers and delivery partners.

  • Automated order notifications and status updates.

  • Secure and reliable cloud infrastructure.

  • Multilingual interface in Arabic and English.

9. Our Community Commitment

Fissa3 is more than a business — we are part of the Yemeni community. We are committed to:

  • Supporting local restaurants and helping them grow their business digitally.

  • Creating meaningful employment opportunities for delivery partners.

  • Contributing to the development of Yemen's digital economy.

  • Giving back to the communities we serve through partnerships and initiatives.

10. Get in Touch

We would love to hear from you — whether you are a customer, a restaurant looking to partner with us, or a delivery partner ready to join our team.

  • Platform: Fissa3 app or website

  • Email: admin@admin.com

  • WhatsApp: Available through the Platform

  • Operating Hours: Saturday–Thursday, 9:00 AM – 10:00 PM (Yemen Time)

Welcome to Fissa3. Let's eat! 🍔